We hope you love your order. If for any reason you are not completely satisfied, we accept returns on most items within 30 days of delivery, provided they are returned in new, unused condition and in their original packaging.
Return Eligibility
To be eligible for a return, items must:
- Be returned within 30 days of delivery
- Be unused, unworn, and in original condition
- Be returned with original packaging
Please note that certain items may not be eligible for return, including:
- Personalized or custom-made items
- Final sale items
- Gift cards
How to Start a Return
To request a return, please contact us at blobbtc@gmail.com with:
- Your order number
- The item(s) you would like to return
- The reason for your return
Our customer support team will review your request and provide return instructions as soon as possible.
Return Shipping
Customers are responsible for the cost of return shipping unless the item arrived damaged, defective, or incorrect.
We recommend using a trackable shipping service, as we are not responsible for returns lost in transit.
Refunds
Once your return is received and inspected, we will process your refund within 5 business days if the return is approved.
Refunds will be issued to your original payment method. Please note that it may take additional time for your bank or payment provider to process and post the refund to your account.
You will receive a confirmation email once your refund has been issued.
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us at [your email address] within 7 days of delivery and include your order number along with clear photos of the issue. We will review the case and work with you to resolve it as quickly as possible.
Contact Us
If you have any questions about returns or refunds, please contact us at blobbtc@gmail.com.